Privacy Policy

Privacy Policy

Introduction

Welcome to https://repair-water-damage-drywall-pomona-ca.ecojohns.com (hereinafter referred to as “Repair Water Damage Drywall Pomona CA,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, storage, use, and disclosure of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado Privacy Act (CPA), Utah Consumer Privacy Act (UCPA), Connecticut Total Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website, applications, online services, and products offered by Repair Water Damage Drywall Pomona CA. Please note that this privacy policy does not extend to third-party platforms, apps, or services accessible through links on our site, as these have their own privacy policies governing data collection and use.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You utilize our applications and services as an authorized user.
  • You visit any of our websites linked to this policy.
  • You communicate with us via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your account registration and login.
  • Payment Information: Data required for processing payments, such as cardholder name, card number, expiration date, and security codes.
  • Financial Information: Any financial records or transaction details used for billing or payment purposes.
  • Purchase Information: Your order history, product preferences, and purchase details.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices when you access our services via smartphone or tablet.
  • Location Data: Geographic location information provided by your device when using our location-based services.
  • Feedback: Comments, suggestions, and reviews you share with us.
  • Social Media Information: Data from social media platforms when you interact with our content or engage with our social media accounts.
  • Product Information: Details about products you browse, purchase, or show interest in on our platform.

We collect this data through various methods: user input forms, account registration, browsing activities, interactions with our customer support, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device that help us recognize you when you visit our site. They fall into three main categories:

  • Strictly Necessary: These cookies enable core features like logging in, navigation, and payment processing.
  • Preference: These store user preferences to enhance the overall experience.
  • Analytics: Used to collect aggregate data about visitors’ behavior on our site for analytics reports.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, in compliance with applicable laws. Once the purpose is achieved or when no longer required by law, we delete or anonymize the data. Our retention periods are based on factors such as legal obligations, tax/accounting requirements, and business needs.

Security Measures

We have implemented robust organizational and technical security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels, secure data storage, and regular reviews of our security practices by trusted third-party auditors.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children in this age group. If you believe we have collected information from a minor, please contact us at the address provided below, and we will take steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure or deletion of your data.
  • Restriction on processing your data.
  • Right to portability, allowing you to receive your data in a structured format.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination in our services based on your exercise of these rights.

To exercise these rights or if you have any data-related inquiries, please contact our Data Privacy Team at:

  • Email: [email protected]
  • Address: Repair Water Damage Drywall Pomona CA, 123 Main Street, Pomona, CA 91766 (for written correspondence)

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us using the details provided above. You can also reach us via email at [email protected] for further assistance.